Client Onboarding Portal
We built an internal portal that centralizes the first steps for a new client: choosing the right pillow, configuring lumbar support, and posture recommendations. Each user receives a personalized guide, free of medical terms, with only practical advice for hours spent at the desk. The portal includes a quick questionnaire about chair type and sitting duration, then suggests products from the range – the anatomical cut-out pillow, lumbar support, or active support. We completely removed any reference to treatments or conditions. The result: a coherent experience that reduces decision time and increases confidence in the choice made.